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Privacy Policy

Cookie settings

The data controller within the meaning of data protection legislation, in particular the EU General Data Protection Regulation (GDPR), is: Zettl Management GmbH: Managing directors authorised to represent the company: Reinhard Zettl, Michael Zettl, Matthias Zettl, Lukas Zettl Register court: Landshut Local Court Registration number: HRB 14547 Tax number: 132/143/30061 VAT number: DE450545990

Your rights as a data subject

You may exercise the following rights at any time by contacting our Data Protection Officer using the contact details provided: Access to your data held by us and information on how it is processed (Art. 15 GDPR), Rectification of inaccurate personal data (Art. 16 GDPR), Erasure of your data stored by us (Art. 17 GDPR), Restriction of data processing, where we are not yet permitted to erase your data due to legal obligations (Art. 18 GDPR), Objection to the processing of your data by us (Art. 21 GDPR) and Data portability, provided you have consented to the data processing or have entered into a contract with us (Art. 20 GDPR). If you have given us your consent, you may withdraw it at any time with effect for the future. You may lodge a complaint with a supervisory authority at any time, for example with the competent supervisory authority for the federal state in which you reside or with the authority responsible for us as the data controller. A list of supervisory authorities (for the private sector) with their addresses can be found at: https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html.

Collection of general information when you visit our website

Nature and purpose of the processing:

When you access our website – that is, if you do not register or otherwise submit any information – information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider, your IP address and similar details. It is processed in particular for the following purposes: to ensure the website connects without any problems, to ensure the smooth operation of our website, to assess system security and stability, and to optimise our website. We do not use your data to draw conclusions about your identity. Where appropriate, we analyse information of this kind anonymously for statistical purposes in order to optimise our website and the technology behind it.

Legal basis and legitimate interest:

Data processing is carried out in accordance with Article 6(1)(f) of the GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.

Recipient:

The recipients of the data may include technical service providers who act as data processors for the operation and maintenance of our website.

Retention period:

The data will be deleted as soon as it is no longer required for the purpose for which it was collected. For data used to provide the website, this is generally the case once the relevant session has ended. Where data is stored in log files, this occurs after 14 days at the latest. Storage for a longer period is possible. In this case, users’ IP addresses are anonymised so that it is no longer possible to identify the client making the request.

Is provision mandatory or required:

The provision of the aforementioned personal data is not required by law or by contract. However, without the IP address, the service and the functionality of our website cannot be guaranteed. Furthermore, certain services may not be available or may be restricted. For this reason, an objection is not possible.

Cookies

Like many other websites, we also use what are known as „cookies“. Cookies are small text files that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website. You can delete individual cookies or all cookies. You will also find information and instructions on how to delete these cookies or block them from being stored in the first place. We use the „Real Cookie Banner“ consent tool to manage the cookies and similar technologies (tracking pixels, web beacons, etc.) used on our website, as well as the relevant consents. You can find details on how „Real Cookie Banner“ works at https://devowl.io/de/rcb/datenverarbeitung/. The legal bases for the processing of personal data in this context are Article 6(1)(c) of the GDPR and Article 6(1)(f) of the GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the associated consents. The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide personal data. If you do not provide personal data, we will be unable to manage your consents. Depending on your browser provider, you can find the necessary information via the links below: Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies Google Chrome: https://support.google.com/accounts/answer/61416?hl=de Opera: http://www.opera.com/de/help Safari: https://support.apple.com/kb/PH17191?locale=de_DE&viewlocale=de_DE

Storage period and cookies used:

Provided that you allow us to use cookies through your browser settings or by giving your consent, the following cookies may be used on our websites:

Technically necessary cookies Nature and purpose of the processing:

We use cookies to make our website more user-friendly. Some elements of our website require the browser accessing the site to be identifiable even after a page has been changed. The purpose of using technically necessary cookies is to simplify the use of websites for users. Some features of our website cannot be provided without the use of cookies. For these, it is necessary for the browser to be recognised even after a page has been changed.

Legal basis and legitimate interest:

Data processing is carried out in accordance with Article 6(1)(f) of the GDPR on the basis of our legitimate interest in ensuring our website is user-friendly.

Recipient:

The recipients of the data may include technical service providers who act as data processors in connection with the operation and maintenance of our website.

Is provision mandatory or required:

The provision of the aforementioned personal data is not required by law or by contract. However, without this data, we cannot guarantee the service or the proper functioning of our website. Furthermore, certain services may not be available or may be restricted.

Objection

Please read the information below regarding your right to object under Article 21 of the GDPR.

Cookies that are not technically necessary

Furthermore, we use cookies to better tailor the content on our website to our visitors’ interests or to improve it generally on the basis of statistical analyses. Please refer to the information below regarding the display, tracking, remarketing and web analytics technologies used to find out which providers set cookies.

Legal basis:

The legal basis for each of these processing operations is your consent, Article 6(1)(a) of the GDPR.

Recipient:

Recipients of the data may include technical service providers who act as data processors for the operation and maintenance of our website. For further details on recipients, please refer to the information below regarding the display, tracking, remarketing and web analytics technologies used.

Transfer to a third country:

Please refer to the information provided by the individual advertising, tracking, remarketing and web analytics providers. Mandatory or required: Of course, you can generally view our website without cookies. Web browsers are usually set to accept cookies. Generally speaking, you can disable the use of cookies at any time via your browser settings (see Withdrawal of consent). Please note that certain features of our website may not work if you have disabled the use of cookies.

Withdrawal of consent:

You can withdraw your consent at any time via our cookie consent tool.

Profiling:

For details of how we analyse the behaviour of website visitors using pseudonymised user profiles, please refer to the information below regarding the display, tracking, remarketing and web analytics technologies we use.

Contact form Nature and purpose of processing:

The data you provide will be stored for the purpose of communicating with you on a personalised basis. To this end, you must provide a valid email address and your name. This information is used to identify your enquiry and to respond to it. Providing any further data is optional.

Legal basis:

The data entered into the contact form is processed on the basis of a legitimate interest (Article 6(1)(f) of the GDPR). By providing the contact form, we aim to make it easy for you to get in touch with us. The information you provide will be stored for the purpose of processing your enquiry and for any follow-up questions. If you contact us to request a quote, the data entered into the contact form will be processed for the purpose of taking pre-contractual measures (Article 6(1)(b) of the GDPR).

Recipient:

The recipients of the data may be data processors.

Retention period:

Data will be deleted no later than 6 months after the enquiry has been processed. Should a contractual relationship arise, we are subject to the statutory retention periods under the German Commercial Code (HGB) and will delete your data once these periods have expired.

Is provision mandatory or required:

The provision of your personal data is voluntary. However, we can only process your enquiry if you provide us with your name, your email address and the reason for your enquiry.

hCaptcha

We use hCaptcha (hereinafter „hCaptcha“) on this website. The provider is Intuition Machines, Inc., 2211 Selig Drive, Los Angeles, CA 90026, USA (hereinafter „IMI“). hCaptcha is used to verify whether data entry on this website (e.g. in a contact form) is carried out by a human or by an automated programme. To this end, hCaptcha analyses the behaviour of the website visitor based on various characteristics. This analysis begins automatically as soon as a website visitor accesses a website where hCaptcha is enabled. For the purposes of the analysis, hCaptcha evaluates various pieces of information (e.g. IP address, the length of time the visitor spends on the website, or the mouse movements made by the user). The data collected during the analysis is forwarded to IMI. If hCaptcha is used in „invisible mode“, the analyses run entirely in the background. Website visitors are not notified that an analysis is taking place. The storage and analysis of the data are carried out on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in protecting its web services from abusive automated surveillance and from spam. Where consent has been sought, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time. Data processing is based on standard contractual clauses contained in the data processing addendum to IMI’s General Terms and Conditions or in the data processing agreements. Further information on hCaptcha can be found in the privacy policy and terms of use via the following links: https://www.hcaptcha.com/privacy and https://hcaptcha.com/terms. The company is certified under the „EU-US Data Privacy Framework“ (DPF). The DPF is an agreement between the European Union and the US designed to ensure compliance with European data protection standards when data is processed in the US. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider via the following link: https://www.dataprivacyframework.gov/list

Use of Google Analytics

Where you have given your consent, this website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: „Google“). Google Analytics uses so-called „cookies“, which are text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookie regarding your use of this website is usually transmitted to a Google server in the USA and stored there. However, as IP anonymisation has been enabled on this website, your IP address will be truncated by Google beforehand within Member States of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. Further information on the terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html and at https://policies.google.com/?hl=de. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and internet usage. Data sent by us and linked to cookies, user identifiers (e.g. user ID) or advertising IDs is automatically deleted after 14 months. Data for which the retention period has expired is automatically deleted once a month.

Withdrawal of consent:

You can disable tracking by Google Analytics on our website by clicking on this link. This will install an opt-out cookie on your device. This will prevent Google Analytics from collecting data for this website and for this browser in future, for as long as the cookie remains installed in your browser. You can also prevent cookies from being stored by adjusting the settings in your browser software; however, please note that, in this case, you may not be able to make full use of all the features of this website. You can also prevent the data generated by the cookie and relating to your use of the website (including your IP address) from being transmitted to Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available via the following link: Browser add-on to deactivate Google Analytics.

Use of Independent Analytics

We use the „Independent Analytics“ software to analyse statistics relating to our website and to improve the user experience. This tool complies with data protection regulations and does not use any cookies at all.

The data collected (e.g. page views, duration of visits, referral sources) is stored solely on our server and anonymised immediately. It is not transferred to third parties or external servers. It is therefore impossible to trace this data back to you personally.

Data processing is based on our legitimate interest in optimising our website in accordance with Article 6(1)(f) of the GDPR. As no personal data is stored permanently, no separate consent is required.

Use of script libraries (Google Web Fonts)

To ensure that our content is displayed correctly and in a visually appealing manner across all browsers, we use „Google Web Fonts“ from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter „Google“) on this website to display fonts. Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/.

Use of Google Maps

On this website, we use the Google Maps service. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter „Google“). This enables us to display interactive maps directly on the website and allows you to use the map function conveniently. Further information on data processing by Google can be found in Google’s privacy policy: https://policies.google.com/privacy. There, you can also change your personal privacy settings in the Privacy Centre. Detailed instructions on managing your own data in connection with Google products can be found here: https://www.dataliberation.org When you visit the website, Google receives information that you have accessed the relevant page of our website. This occurs regardless of whether Google provides a user account through which you are logged in, or whether no user account exists. If you are logged in to Google, your data will be directly associated with your account. If you do not wish your data to be associated with your Google profile, you must log out of Google before clicking the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or tailoring its websites to users’ needs. Such analysis is carried out in particular (even for users who are not logged in) to deliver personalised advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles; to exercise this right, you must contact Google.

Withdrawal of consent:

The provider does not currently offer any option to easily opt out or block the transfer of data. If you wish to prevent your activities on our website from being tracked, please withdraw your consent for the relevant cookie category or for all non-essential cookies and data transfers via the cookie consent tool. In this case, however, you may not be able to use our website at all, or only to a limited extent.

Embedded YouTube videos

We embed YouTube videos on our website. The operator of the relevant plug-ins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (hereinafter „YouTube“). YouTube, LLC is a subsidiary of Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA (hereinafter „Google“). When you visit a page featuring the YouTube plugin, a connection is established with YouTube’s servers. This informs YouTube which pages you are visiting. If you are logged into your YouTube account, YouTube can link your browsing behaviour to you personally. You can prevent this by logging out of your YouTube account beforehand. When a YouTube video is played, the provider uses cookies to collect information about user behaviour. Further information on the purpose and scope of data collection and its processing by YouTube can be found in the provider’s privacy policy, where you will also find further information on your rights in this regard and settings options for protecting your privacy (https://policies.google.com/privacy).

Withdrawal of consent:

The provider does not currently offer any option to easily opt out or block the transfer of data. If you wish to prevent your activities on our website from being tracked, please withdraw your consent for the relevant cookie category or for all non-essential cookies and data transfers via the cookie consent tool. In this case, however, you may not be able to use our website at all, or only to a limited extent.

Google AdWords

Our website uses Google Conversion Tracking. The operator of Google AdWords services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you have arrived at our website via an advert placed by Google, Google AdWords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an advert placed by Google. If the user visits certain pages on our website and the cookie has not yet expired, we and Google can recognise that the user clicked on the advert and was redirected to that page. Each Google AdWords customer is assigned a different cookie. Cookies cannot therefore be tracked across the websites of AdWords customers. The information collected via the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers are informed of the total number of users who have clicked on their advert and been redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. Further information on data processing by Google can be found in the Google Privacy Policy: https://policies.google.com/privacy. There, you can also change your personal privacy settings in the Privacy Centre.

Withdrawal of consent:

The provider does not currently offer any option to easily opt out or block the transfer of data. If you wish to prevent your activities on our website from being tracked, please withdraw your consent for the relevant cookie category or for all non-essential cookies and data transfers via the cookie consent tool. In this case, however, you may not be able to use our website at all, or only to a limited extent.

Microsoft Clarity

We use the web analytics software Microsoft Clarity on our website. The service provider is the US-based company Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. Microsoft processes your data, including in the USA. Clarity and Microsoft are active participants in the EU-US Data Privacy Framework, which regulates the correct and secure transfer of personal data belonging to EU citizens to the USA. You can find more information on this at https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en. When you visit this website, personal data is processed. The categories of data processed include: data used to compile usage statistics. The purpose of the processing is to anonymise data, compile statistics and analyse usage behaviour. The legal basis for the processing is your consent pursuant to Article 6 (1)(a) of the GDPR. Data is transferred to: the independent data controller Microsoft Ireland Operations Ltd., One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. The legal basis for the transfer of data to Microsoft Ireland Operations Ltd. is your consent pursuant to Article 6 (1)(a) of the GDPR. This may also involve the transfer of personal data to a country outside the European Union. The transfer of data to the USA is carried out on the basis of Article 45 of the GDPR in conjunction with the European Commission’s Adequacy Decision C(2023) 4745 of the European Commission, as the data recipient has undertaken to comply with the data processing principles of the Data Privacy Framework (DPF). To contact the Data Protection Officer of Microsoft Ireland Operations Ltd. by email: https://www.microsoft.com/de-at/concern/privacy. The privacy policy of Microsoft Ireland Operations Ltd.: https://privacy.microsoft.com/de-de/privacystatement.

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS. Information regarding your right to object under Article 21 of the GDPR Right to object on a case-by-case basis You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(f) of the GDPR (data processing based on a balancing of interests); this also applies to profiling based on this provision within the meaning of Article 4(4) of the GDPR. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to establish, exercise or defend legal claims.

Recipient of an objection

datenschutz[at]zettl-group{dot}com

Changes to our privacy policy

We reserve the right to amend this privacy policy to ensure it always complies with current legal requirements or to reflect changes to our services in the privacy policy, for example, when introducing new services. The new privacy policy will then apply to your next visit.

Questions for the Data Protection Officer

If you have any questions regarding data protection, please send us an email or contact the data protection officer within our organisation directly: datenschutz[at]zettl-group{dot}com This privacy policy was created with the assistance of activeMind AG, the experts in external data protection officers (version #2020-09-30).