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Resident activities

On site at the customer - efficient resident activities along the supply chain

Woman in a suit sits at a table and looks at a tablet with data analyses while looking at a production hall where employees are working at production stations.

Our experts at your service

Our resident experts operate directly on site at the OEM or supplier - as an interface in communication, for ongoing quality assurance and for organizing optimisation measures. We ensure fast response times, stable processes and the highest quality standards along the supply chain.

Resident Engineer - your interface to the customer

As resident engineers, we represent your interests directly with the OEM - reliable, technically adept and strong communicators. Our job is to act as a link between your company and the automotive manufacturer. We ensure that information flows quickly, technical queries are answered competently and challenges are identified at an early stage. Through our presence on site, we help to avoid misunderstandings, reduce complaints and ensure efficient cooperation.

Our resident engineering service is aimed specifically at suppliers to the automotive industry who need a reliable contact partner on site at the OEM. We always act on your behalf - with technical expertise, communication skills and a clear focus on quality and customer satisfaction. Our services include

Technical support for your products at the customer's premises

Early detection & communication of quality or process deviations

Support with complaints, audits & changes

Daily contact with the OEM's specialist departments

Reporting & documentation of activities

Advantages of a Resident Engineer

In today's automotive industry, speed, quality and process reliability are crucial. Our experienced resident engineers represent your interests directly at the OEM - professionally, solution-oriented and on site at short notice. Whether series production start-up, quality management, technical clarifications or change processes: We act on your behalf, intervene before problems escalate and create sustainable customer loyalty. This ensures your ability to deliver and strengthens your position as a reliable partner in the supply chain. Contact us now without obligation and benefit from a direct presence at the OEM.